Easy to understand grading reflecting

customer value potential

Easy to understand grading reflecting

customer value potential

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Department of Trust SIGNAL is the first predictive value solution designed specifically for the online and land based gambling sector to help operators optimize the value of every customer relationship from the point of registration onward. 


SIGNAL enabled operators to immediately identify potentially high and low value customers along with areas of risk and opportunity – even before the first wager is placed. 


We generate our initial prediction for each customer based simply on their address and date of birth, using advanced data science techniques alongside authoritative, up to date and comprehensive personal financial and lifestyle data collected from thousands of organizations, all fully privacy and FCRA compliant. Credit scores are not impacted. 


As the relationship develops, Signal provides a suite of tools and enhanced verifications to improve your knowledge of your customer’s individual financial position and engage positively with them to develop a long-term sustainable relationship.

Department of Trust SIGNAL is the first predictive value solution designed specifically for the online and land based gambling sector to help operators optimize the value of every customer relationship from the point of registration onward. 


SIGNAL enabled operators to immediately identify potentially high and low value customers along with areas of risk and opportunity – even before the first wager is placed. 


We generate our initial prediction for each customer based simply on their address and date of birth, using advanced data science techniques alongside authoritative, up to date and comprehensive personal financial and lifestyle data collected from thousands of organizations, all fully privacy and FCRA compliant. Credit scores are not impacted. 


As the relationship develops, Signal provides a suite of tools and enhanced verifications to improve your knowledge of your customer’s individual financial position and engage positively with them to develop a long-term sustainable relationship.

How SIGNAL works:

How SIGNAL works:

Name

Address

DOB

SIGNAL

cloud

Predictions

Customer

Name

Name

Name

Address

Address

Address

DOB

DOB

DOB

Customer

Customer

SIGNAL

SIGNAL

SIGNAL

cloud

cloud

Predictions

Predictions

Predictions

SIGNAL can be quickly enabled for any online or land-based gambling operator in the US. SIGNAL evaluations take place independently of registrations, cashier or wagering activity for maximum operational flexibility. 

1. Baseline

1. Baseline

To get started, we fine-tune SIGNAL for each operator. You just send us a sample of your customer base with account details and aggregate wagering history in order to build a baseline. The baseline enables us to put a dollar range amount on the value predictions, adjusted to the operator’s unique customer profile. 

2. Get SIGNALs on demand 

2. Get SIGNALs on demand 

To get a SIGNAL, simply send us patron personal data in batch or via. API. We will return a result normally within two hours. A performative real-time API is also available.

3. Enhance SIGNALs 

3. Enhance SIGNALs 

A stronger SIGNAL means a better customer relationship. Leverage our suite of interactive personal tools based on the principles of Positive Play to stimulate your customers to improve their status with you. 

Registered with the Financial Conduct Authority as an Account Information Services Provider, 995375. ICO registration ZB312025

All materials are copyright 122 Ideas Limited, t/a Department of Trust

Company number 12979583 (England and Wales). 86-90 Paul Street London EC2A 4NE

Registered with the Financial Conduct Authority as an Account Information Services Provider, 995375. ICO registration ZB312025

All materials are copyright 122 Ideas Limited, t/a Department of Trust

Company number 12979583 (England and Wales). 86-90 Paul Street London EC2A 4NE

Registered with the Financial Conduct Authority as an Account Information Services Provider, 995375. ICO registration ZB312025

All materials are copyright 122 Ideas Limited, t/a Department of Trust

Company number 12979583 (England and Wales). 86-90 Paul Street London EC2A 4NE

Registered with the Financial Conduct Authority as an Account Information Services Provider, 995375. ICO registration ZB312025

All materials are copyright 122 Ideas Limited, t/a Department of Trust

Company number 12979583 (England and Wales). 86-90 Paul Street London EC2A 4NE